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Corona Virus Information

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Frequently Asked Questions

What does Official Business Only actually mean?

USAFA is under HPCON Charlie and access is granted for Official Business Only. The Academy is minimizing contact between the on-base community, including our cadets, and the off-base community. Cadets are restricted to base. The Exchange and Commissary are NOT considered Official Business. People should only be coming on base under these conditions:

  • To go to work (includes contracts providing an official service)
  • To perform contracted deliveries
  • To access medical care
  • To go to an appointment at the Military Personnel Flight
  • To take care of a stabled horse
  • To access an RV stored on base
  • To access base housing

If a cadet tests positive, what is the isolation plan? 

Cadets suspected of exposure to the virus or show signs of illness will be assessed. If the assessment shows the cadet may have been exposed, they will be quarantined and tested. If the test results as a positive, the cadet will remain in isolation until the symptoms have resolved and/or lab results return negative. 

Are classes canceled? Are you considering canceling graduation? 

The Academy will be providing remote (distance learning) classes and training to all cadets starting on March 25. The classes and training will be provided through a myriad of online sources to continue to provide the best training, education and development for our future Air and Space Forces leaders. The Academy’s goal is to get the class of 2020 to meet all graduation requirements in a timely manner and join the Air and Space Forces as commissioned officers this summer. The 2020 Graduation Ceremony details have not been determined at this time. 

For more FAQs on COVID-19, visit the COVID-19 FAQ Fact Sheet. If you have a question not answered, send us an email with your question and we'll add it to the FAQ just as soon as we possibly can. 

About COVID-19

On Jan. 30, 2020, the World Health Organization declared a public health emergency of international concern for the 2019 novel coronavirus, or COVID-19. On Jan. 31, 2020, the secretary of Health and Human Services declared a public health emergency in the United States and announced new measures to prevent the spread of COVID- 19. The current epidemic, which originated in mainland China, has demonstrated the capacity of COVID-19 to spread globally. While supporting other government agencies’ response to the COVID-19 threat, the Department of the Air Force is responding appropriately to protect the health of the force and maintain operational readiness.

Health Services

March 25, 2020 - Medical Group Update and Resources

AS OF MARCH 31st - Military Medical Treatment Facilities (MTFs) and Dental Treatment Facilities (DTFs) have postponed all elective surgeries, invasive procedures, and dental procedures for 60 days.
 

If you are a USAFA 10th Medical Group beneficiary and wish to be tested for coronavirus, call the Patient Appointing Service at 719-526-2273 to leave a message. A nurse will then return your call to coordinate an appointment. Do not show up to the clinic without calling ahead, as that puts other patients and healthcare workers at risk.

If you are a member of the faculty and staff and wish to report a potentially infected person on base or request medical information about coronavirus, email the Medical Control Center at usaf.usafa.10-mdg.mbx.medical-control-center@mail.mil. For urgent issues, call 719-333-5413.

The Primary and Cadet medical clinics will remain open until further notice.The Dental Clinic will restrict appointments to emergency, essential, and pain management dental care only. The Pharmacy remains open; however, only 9 customers are permitted in the lobby at any given time. Patients must submit their request for prescriptions in an envelope and pickup will be available within 24 hours. For more information, call 719-333-5157.

For any additional public health questions and concerns, visit the 10th Medical Group website, call 719-333-9443 or email usaf.usafa.10-mdg.mbx.public-health@mail.mil.

March 13, 2020 - Public Health General Recommendations (pdf)

If you are experiencing symptoms associated with COVID-19, including fever, coughing, or shortness of breath, are 10th Medical Group beneficiaries and want assistance, you should contact the Patient Appointing Service (PAS) at 719-526-2273 to leave a message for their health care team and not walk in to the clinics. Our nurses will return their call to coordinate a time for them to arrive to clinic that does not put them, other patients, and our health care workers at risk. 

Base Services

USAFA is under HPCON Charlie and access is granted for Official Business Only. The Academy is minimizing contact between the on-base community, including our cadets, and the off-base community. Cadets are restricted to base. The Exchange and Commissary are NOT considered Official Business. People should only be coming on base under these conditions:

  • To go to work (includes contracts providing an official service)
  • To perform contracted deliveries
  • To access medical care
  • To go to an appointment at the Military Personnel Flight
  • To take care of a stabled horse
  • To access an RV stored on base
  • To access base housing

All morale, welfare and recreation (MWR) activities and facilities are closed, to include the Bowling Alley, Arts and Crafts Center, Cadet Entertainment, Eisenhower Golf Course and the Community Fitness Center and Pool. For an up-to-date list of 10th Force Support Squadron (FSS) cancellations and postponements, click here.

The Cadet Wing Barber Shops remain open. The Community Center Barber Shop starts new hours on March 28: Monday-Saturday, 1000-1500.

Personnel who store their recreational vehicles or horses on the installation may continue storing or retrieving them with a copy of proof of ownership documentation.

The Community Chapel has suspended all worship services and all religious education until further notice. Chaplains are available for anyone needing ministry services. Call the chapel at 719-333-3300 for more information.

Delivery of official mail has stopped but customers may drop off or receive official Mail at the Official Mail Office in the Community Center.

The Pass and Registration Center has moved to the Large Vehicle Inspection Station (LVIS) to the West of the PRC. They are no longer staffed to create badges, proximity cards, cadet and airfield access, or programming of gates and doors. The PRC can only make 30-day paper passes at this time. More information at (719) 333-0447.

The Exchange is limiting the purchase of select items to one per ID card holder until further notice including face masks, hand sanitizers, toilet paper, disinfectant cleaners, disposable gloves, rubbing alcohol, thermometers, paper towels, bleach, and more. Operating hours remain the same.

The Commissary is limiting up to two of the following: fresh and frozen chicken, fresh pork, fresh beef, and eggs, and have initiated 100% ID checks. Produce, perishables and meats remain in stock at the Commissary. In an effort to promote social distancing, only 30 customers are permitted access to the facility at any given time. Visitors not allowed entrance.

New Commissary Hours: 

  • Tuesday - Friday (0900 - 1900)
    • 0900 - 1100: Active Duty and Dependents, Elderly population, and medically vulnerable
    • 1100 - 1900: All other eligible guests
    • **Cadets not allowed access Tuesday - Friday.**
  • Saturday (0800 - 1900)
    • **0800 - 0900: CADETS ONLY**
    • 0900 - 1000: Active Duty and Dependents, Elderly population, and medically vulnerable
    • 1000 - 1900: All other eligible guests
  • Sunday (1000 - 1800)
    • **1000 - 1100: CADETS ONLY**
    • 1100 - 1200: Active Duty and Dependents, Elderly population, and medically vulnerable
    • 1200 - 1800: All other eligible guests
  • This change will remain in effect until further notice. For questions, call the Commissary at 719-333-2227.  

Restaurants located in the Exchange dining rooms are closed until further notice; however, take-out and drive-thru are still available. Burger King is now drive-thru only. All concession food trucks have ceased operation until further notice. For questions, call the Exchange at 719-472-0861.

The Child Development Center services are limited to children of parents or guardians designated as mission essential. More information can be found in a letter from the Child and Youth Services Flight Chief. For questions, call 719-333-6779.

Most support offices and functions (contracting, finance, logistics, legal, communications, etc.) are minimally manned, please call ahead to check on services provided. 

HPCON Charlie Restrictions

USAFA implemented Health Protection Condition Charlie (HPCON C) as of March 23. The below measures will be enacted to help keep the base population safe and healthy as well as limit the possible spread of COVID-19.  

  • Follow all HPCON A and B measures
  • Follow the rules of your unit under HPCON C
  • Following directions on signs at entryways that will redirect you to designated entry control points
  • Official Business Only (OBO) rules
  • Supervisors will encourage and implement telework and min-manning for all personnel wherever duties and mission allow
  • All personnel will practice social distancing on and off duty; avoid large close contact gatherings to the max extent
  • If you are conducting a meeting ensure proper social distancing is observed in the room
  • No handshaking. Use alternate greeting options such as elbow bumps, waive or other methods that reduce contact exposure
  • Keep doors open/cracked unless necessary for security/privacy. This helps reduce frequency of contact with hard surfaces such as door handles
  • CACs will be visually inspected or scanned at a distance unless absolutely required for security/privacy
  • Entry/Exit of buildings and work centers requires hand-washing with soap and water or use of hand sanitizer
  • Reduce time in common use areas. If required to be in an area, supplies should be provided to wipe down and sanitize the area upon arrival and prior to leaving
  • No work center potlucks. Individual meals should be brought from home or purchased. This reduces multiple contacts with serving utensils

Employee UPDATES

To learn more about our civilian personnel policies and flexibilities as it relates to communicable diseases and influenza, as well as Frequently Asked Questions regarding leave and telework, click here. This website provides up-to-date guidance from the Department of the Air Force, Department of Defense and the Office of Personnel Management.

Military and civilian personnel may also visit the secure myPers website (CAC required) for more information. If you do not have the telework capability or access to myPers messages outside of the work place, the Mobile Login Guide (iOS) or (Android) will provide instructions to access on your personal mobile device.

Eligible civilian employees should give strong consideration to enacting a temporary telecommute agreement, in the event working from home becomes necessary. To learn more about telework, start by completing the required training and then complete a telework agreement with your supervisor.

If employees or supervisors have any questions or require additional information, email 10FSS.FSCA.Main@us.af.mil.

March 15, 2020 – Civilian Personnel Guidance: Questions and Answers the Novel Coronavirus Outbreak

Visitor & Event Restrictions

As a precautionary measure to ensure the heath and safety of our military, civilian personnel, family members and base community, USAFA temporarily closed to visitors on March 13, 2020. This restriction does not impact access for on-base residents, Air Academy High School students and faculty, Department of Defense ID card holders, or anyone conducting official business. Gate hours remain unchanged. The Visitor Center and Planetarium are closed until further notice.

During this closure, individuals may still explore our campus by launching the interactive, 360-degree virtual tour. Tour stops include the Cadet Chapel, Jacks Valley, CyberCity, Falcon Stadium and more!

Launch Virtual Tour

All home and away sporting events are cancelled indefinitely. Academy leadership will continue to monitor the situation and stay connected to national sports governing bodies, as well as various government agencies. For the must up-to-date information, visit our Athletics website.

Admissions events on campus, to include Discover USAFA, Explore USAFA and other Admissions Tours are suspended until further notice.  In-person USAFA Appointee Tours scheduled for April 3, 6, and 10 are cancelled.

Public outreach events held off campus, such Air Force Band performances, are suspended until further notice. For events hosted by outside organizations, such as Academy Days, Service Academy Workshops and college fairs, please contact the hosting official for the most up-to-date information.

For an up-to-date list of 10th Force Support Squadron (FSS) event cancellations and postponements, click here.

Admissions Updates

The application and appointment processing are continuing for the Class of 2024. Admissions counselors are available to help applicants and candidates. For those who have applied and been accepted, please complete your Appointee Kit actions and continue preparing for Basic Cadet Training this summer. Tours, college fairs and outreach events are cancelled until further notice. Appointee Webinars will continue, with additional sessions added to answer any questions.  Appointees should look for an email detailing Webinar session times and log-in information.

Visit the Admissions website to learn more about our admissions process and Frequently Asked Questions. All communications sent to the applicant and appointee communities related to the coronavirus outbreak will be provided below.

March 17, 2020 – Director of Admissions Letter

Parent Updates

The health and well-being of our cadets remains our top priority, as we continue to assess the situation and prepare for any contingency. If parents have any questions or require additional information, email USAFA.ParentLiaison@usafa.edu.  All communications sent to the parent community related to the coronavirus outbreak will be provided below.

March 21, 2020 – Superintendent Letter to Parents #3

March 13, 2020 – Superintendent Letter to Parents #2

March 6, 2020 –  Superintendent Letter to Parents  #1

Travel restrictions

Travel restrictions will be re-evaluated on a routine basis and all communications will be provided below. For a list of general travel and transportation FAQs, click here.

All military Airmen, cadets, cadet candidates, DoD civilians and their families assigned to DoD installations will halt all domestic travel, including Permanent Change of Station, and Temporary Duty. Until these travel restrictions are lifted, only local leave is authorized up to 30 miles travel distance from USAFA. This new guidance is effective March 20 and continues through May 11, 2020. For a list of FAQs as it relates, click here. To request a mission essential travel waiver, complete the required form and route through Mission Element leadership to the Superintendent for authorization.

For civilian specific guidance, to include movement, recruiting actions, telework, leave, and duty status, refer to the secure myPers website (CAC required) for more information.

Although there is no mechanism for USAFA to refund travel expenses incurred from cancelling or postponing leisure travel, click here for an official letter detailing our travel restrictions.

March 20, 2020 – Travel Restrictions Delegations of Authority

March 16, 2020 – Travel Restrictions Delegations of Authority

March 16, 2020 – USAFA Stop Movement Order – Local Area Intent, Radius, and Waivers

March 13, 2020 – Stop Movement for all Domestic Travel for DoD Components in Response to Coronavirus Disease

March 11, 2020 – Department of Defense Guidance for Personnel Traveling During the Novel Coronavirus Outbreak

March 11, 2020 – Travel Restrictions for DoD Components in Response to Coronavirus  Disease 2019