Contact Us

Director: Mr. Stephen Day
Deputy Director: Mr. Rocky McCollum
Superintendent: SMSgt. Kelly Walsh
Chief of Plans & Resources Flight: Mr. Chris Fell
Chief of Operations Flight: Mr. Neland North

Focal Point Help Desk:
DSN: 333-4357
Commercial: 719-333-4357
E-mail: 10 CS/CFP

Operation Flight

  • Operates & maintains the $35M USAFA metropolitan-area educational & military networks in support of over 9,000 customers
  • Drafts and implements policy in accordance with AF and DoD directives
  • Coordinates planning / implementation of network technical solutions and upgrades
  • Protects network by detecting and eradicating malicious and unauthorized activity
  • Reports compliance to the Integrated Network Operations Security Center-West
  • Provides oversight, development, integration and support for technology communications, control, & infrastructure systems

Supports the USAFA mission with the following five elements below:

Performs software maintenance and hardware replacement on over 110 Windows and UNIX servers worth $3.25M. Performs daily security assessments to minimize network intrusions, viruses, attacks, spam outbreaks, and threats.

Manages tier-1 support for computer maintenance of desktops, laptops, and printers. Troubleshoots / resolves frontline problems for applications, internet / intranet, remote access, wireless, and file / print services. Coordinates other element services with Client Support Administrators to resolve critical network outages. 


Monitors, maintains, and configures over 400 Internet Protocol routers, switches, and provides software-hardware support to over 14,500 wireless and remote access devices.

Consults on web page design and provides programming assistance. Offers training in html, Dreamweaver, MySQL, and ColdFusion. Administers USAFA AF Portal.

Knowledge Operations

  • Web page consulting and programming assistance
  • Web page training (html, Dreamweaver, and Coldfusion)
  • AF Portal and AF Knowledge Now Community of Practice administration

Contact Information Phone: 333-3813 Email: scok_all@usafa.edu