Help desk changes speed up response times

Response times to communications outages are now almost immediate after the 386th Expeditionary Communications Squadron here made changes to their help desk operations. The rapid response is the result of fixes that emphasize command-and-control in help desk operations. Most visible is the

Red Horse builds it all at Q-West

The sounds of hammers smashing nails and the buzzing of saws cutting wood, typically resonate through this forward Army outpost -- simply known as Q-West. The 200-plus civil engineering Airmen of the 557th Expeditionary Red Horse Squadron are nowhere near an airfield. And they are nowhere near any

Engineers keep Kandahar airfield in the fight

Since arriving to support Operation Enduring Freedom, Air Force civil engineers here have been vital in keeping air operations on track. From repairing a 200-square-foot crater on the runway -- in less than an hour -- to upgrading the once substandard airfield, the 451st Air Expeditionary Group

CENTAF releases airpower summary

U.S. Central Command Air Forces officials released today's airpower summary. Coalition aircraft flew 54 close-air support missions Dec. 4 for Operation Iraqi Freedom. They supported coalition troops, infrastructure protection, reconstruction activities and operations to deter and disrupt terrorist

Are you ready for some football?

Nine Airmen from McChord Air Force Base, Wash., will be featured in a national promo for the National Football League’s Monday Night Football on ABC television today. Monday night promos are aired before each game and are watched by more than 20 million people each week. The promos normally feature

Tanker on alert

Americans, Germans ink Ramstein support agreement

German and U.S. Air Forces in Europe leaders signed an agreement that continues the Ramstein support arrangement between the two nations. The agreement covers logistical and administrative support provided to the German support unit at Ramstein, including housing and work space. Lt. Gen. Horst

Mildenhall mourns sergeant’s death

Master Sgt. Bernard Huggins was what people in the Air Force call a “fast burner.” In the military for 14 years, the flightline expeditor with the 100th Aircraft Maintenance Squadron was promoted in July -- fairly early at age 33. Sergeant Huggins, who was from Manning, S.C., was found dead Nov. 18

Health care providers need new national identifier

To improve electronic transactions for health care, the Center for Medicare and Medicaid Services is now assigning a new provider identifier to standard transactions. The National Provider Identifier will be the single provider identifier, replacing those currently used for different systems and

Admiral Lippert: DLA changes will take team effort

Defense Logistics Agency Director Vice Adm. Keith Lippert said the agency’s transformation will be take a team effort. The admiral spoke of the change and other topics to more than 600 people Nov. 29 at the annual North American Defense Logistics Conference here. “The transformation is not going to