Manages tier-1 support for computer maintenance of desktops, laptops, and printers. Troubleshoots / resolves frontline problems for applications, internet / intranet, remote access, wireless, and file / print services. Coordinates other element services with Client Support Administrators to resolve critical network outages.
Consults on web page design and provides programming assistance. Offers training in html, Dreamweaver, MySQL, and ColdFusion. Administers USAFA AF Portal.
Knowledge Operations
Contact Information Phone: 333-3813 Email: scok_all@usafa.edu
Director: Mr. Rocky McCollum Deputy Director: Mr. Chris Fell Superintendent: SMSgt Paul Kinsey Flight Chief, Plans and Resources: Mr. Alex Hood Chief of Operations Flight: Mr. Neland North Comm Focal Point Help Desk: DSN: 333-4357 Commercial: (719) 333-4357 E-mail: 10 CS/CFP